The Ghana Guardian News

Vacancy: Bilingual Front Desk Executives

Date 06 Mar 2018
Company Best Western Premier, Accra Airport Hotel
Location Airport Residential Area
Working Experience 1 - 3 Years
Education Level Diploma
Application Deadline 31 May 2018
Job Type Temporary/Contract/Project
Industry Customer Services
Salary Range GH¢500.00 - GH¢700.00
Qualifications •Ability to communicate fluently in French is required•Be friendly, cheerful and helpful. Have a pleasant personality •Ability to handle many tasks at the same time •Ability to work well under pressure •Good social and interpersonal skills •Possess marketing and sales skills •Ability to store and record information accurately •Good written and oral communication skills •Good computer related skills
Region Greater Accra
Description


Job Purpose: To receive guests at the front office and ensure they are efficiently checked in or out. Manage payments and interact with guests to ensure all of their needs are met while staying at the hotel Main Duties and Responsibilities: • Greet guests upon arrival to the hotel, access their information on the medallion, retrieve their reservation information and check them in according to company\\\'s laid down procedure. • Project a high quality image of both yourself and the hotel • Receive and process reservations when necessary. • Respond to guests\\\' questions concerning hotel facilities and the hotels surrounding areas. • Provide assistance in handling customer complaints, involving management as necessary. • Attend to incoming and outgoing calls.



Please attach copies academic certificates and send together with CV to [email protected] and cc [email protected] 

How to Apply Click Here