| Description |
JOB PURPOSE :
The Head, Sales and Business Development is responsible for managing the quality liability Pool Lead in supervising business unit activities – product develop, sales branding and coverage which result in profitable contribution Connect Capital.
Major task include the following;
- Developing and implementing sales/marketing and investment policies, programmes and systems to support the growth of acquiring a fair market share.
- Determine and execute appropriate sales strategies for the Bank in accordance with the Bank’s consolidated strategy and operational targets.
- Ensuring the department strategic plans is in conformity with the organizational objectives.
- Developing and marketing products and service lines by giving leadership direction to the marketing and business development unit.
- Taking ownership for entire sales lifecycle – from Leads to Closure of businesses
- Responsible in supervising the marketing and business development unit in achieving the institution’s deposit targets.
- Develop and maintain appropriate penetration strategy for business generation across the operational zones.
- Determine critical success factors for new client acquisition, negotiate and close business to ensure that Branch Sales targets are achieved
- Preparation of yearly budget for the investment and marketing department
- Drive CONNECT CAPITALS deposits financial Services Culture and Core Values in the Customer.
- Assist and recommend credible institution for funds placement.
- Sets pricing for fixed deposits and other liabilities.
- Develop and maintain a network to enhance the visibility of the bank and to build a strong referral source for new potential businesses.
- Ensure bank operational integrity: communication and compliance in all bank policies and procedures.
- Adhere to reporting TAT deadlines/formats.
- Drive customer service through coaching, mentoring and training.
- Provide feedback to through reporting on infrastructure/product/process change required
- Provide consistent quality customer service to both internal and external customers that meets or exceeds established standards.
- Periodically build review and feedback process to identify training requirement (soft skills/functional) and enable the same.
- Custodian of the CONNECT Brand in the industry.
- Build bench strength for the Pool Lead, BM, and Territory Head,
- Performs other duties as assigned
COMPETENCIES
- Educational Qualification, Experience and Skills:
- A minimum First Degree in Marketing, Banking and Finance or in a related field from a recognised institution.
- Must have a minimum of five (5) years of working experience in Banking with a minimum Three (3) years’ experience as Sales Manager in financial services.
- Technical Skills:
- Marketing and selling skills.
- Financial analysis and reporting skills.
- Excellent customer care delivery skills.
- Excellent operational skills.
- Strong negotiation skills.
- Sound knowledge of the regulatory framework of the Financial Services Industry.
- Ability to implement operational policies and procedures in place.
- Managerial/ Supervisory Skills:
- Ability to plan, organize, direct and coordinate people and events from conception to delivery.
- People management and leadership skills.
- Ability to influence direct reports to achieve set targets.
- Ability to maintain discipline at the workplace.
- Behavioural Skills:
- Trustworthiness – ability to conduct self in a manner which elicits trust, respect and confidence of team members.
- Good communication and interpersonal skills.
- Strong ability to work under pressure and meet deadlines.
- Strong ethical skills.
Remuneration:
Actractive Package: Basic Salary of GH¢3,000+ with other incentives and yearly bonuses. |
