Description |
Duties
- Monitor current customer base and recommend strategies to attain more clients and ensure optimal level of customer satisfaction.
- Determine part sales objectives and targets and ensure compatibility for same with dealer productivity and provide assistance to all customers.
- Identify and resolve all issues in spare parts department and ensure achievement of all short and long term objectives.
- Establishing competitive pricing specifications in various categories while generating sufficient profits and maintaining high customer satisfaction.
- Determining appropriate inventory levels while ensuring periodic parts turnover.
- Identify and resolve all issues in spare parts department and ensure achievement of all short and long term objectives.
Requirements
- Should have at least three years of supervisory experience and five years of experience in an automotive parts department.
- Must have a background in Purchasing and supply, Mechanical engineering, business administration and sales are strongly preferred.
- Require strong communication skills to deal with customers, employees.
- Required to maintain the profitability of a department while controlling expenses and maintaining customer satisfaction.
- Must be hardworking, focused and open-minded.
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