Vacancy: Senior Claims Officer - Reporting To The Head, Claims
| Date | 01 Feb 2018 |
|---|---|
| Location | East Legon |
| Working Experience | 3 - 5 Years |
| Education Level | First Degree |
| Application Deadline | 31 March 2018 |
| Job Type | Permanent/Full Time |
| Industry | Others |
| Salary Range | Not Specified |
| Qualifications | Requirements: • A first degree in any business related field, preferably in Insurance • (Advanced) Diploma in Applied Insurance Studies desirable • At least three years relevant industry experience • Customer service skills • Negotiation and decision-making skills • Communication skills and a confident disposition when dealing with people, often in difficult circumstances • Initiative and the ability to adapt quickly to different situations • Good numeracy and literacy • Attention to detail and sound report-writing skills. |
| Region | Greater Accra |
| Description | Key Job Responsibilities • processing new insurance claims notifications • collecting accurate information and documents to proceed with a claim; • analysing claims made by a insureds • guiding insureds on how to proceed with the claim; • monitoring the progress of a claim • investigating potentially fraudulent claims • identifying reasons why full payment may not be made • ensuring fair settlement of a valid claim • building relationships with loss adjusters and solicitors, as well as other legal and claims professionals • ensuring the customer is treated fairly and that the customer receives excellent service in accordance with industry and company guidelines • handling any complaints associated with a claim • involvement in loss adjusting activities and in legal discussions relating to settlement • seeking legal recovery of monies paid out • adhering to legal requirements, industry regulations and customer quality standards set by the company. |
| How to Apply | Click Here |