Vacancy: World Vision International Job Vacancy : Customer Support Analyst III

Individuals in the Customer Support Analyst III role are responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing Level 2 and 3 help desk support, and assisting with leading and coordinating the activities of the client technology services and support area of IT. They work with a broad range of infrastructure products and complex client technology services and support area of IT. They work on multiple projects concurrently as a team member or as a technical lead.