Vacancy: Halliburton Job Vacancy : Human Resources Employee Service Representative

Under direct supervision, provides accurate and prompt response to a wide range of human resources customer inquiries. Utilizes knowledge base, procedures, policy manuals, HR databases, and other resources to resolve inquiries via telephone, voicemail, or e-mail. Assures organizational goals are met by consistently following approved processes. Refers issues that require specific, in-depth knowledge to the appropriate resource. Processes simple personnel actions in Human Resources Information System (HRIS) and ensures data integrity is maintained. Track all customer contacts and follow-up on transfers to assure satisfactory resolution. Serves as a first level contact for most Human Resource administration issues. Helps other team members as requested. Demonstrates skills typically acquired through completion of a high school diploma or equivalent education and 2 years of customer service experience with at least 1 year inside of a Human Resource function.